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Ongoing Optimization & Retainer

Stop juggling freelancers. Get a
senior Shopify team on call.

A monthly block of senior Shopify hours. Quick-turn fixes, performance monitoring, CRO experiments, and direct Slack access to the same engineers every week. No hiring, no ramp-up, no juggling three freelancers who don't talk to each other.

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Calm three-quarter zebra standing watch, Shugert's ongoing Shopify retainer mascot

◆ What you get

A senior team, on tap.

01
Senior team

A senior Shopify team, on tap.

A monthly hour block staffed by the same senior engineers every week, not a rotating pool of juniors. You get a Slack channel, direct access, and a team that already knows your theme.

  • Monthly hour block (10 / 25 / 50+ hrs)
  • Priority Slack channel
  • Direct access to senior engineers
02
Quick-turn

Ship changes in 48 hours, not four weeks.

Theme tweaks, new sections, app installs, copy changes, bug fixes. Scoped, built and shipped on a two-day median. Every change goes through staging first, so nothing lands blind on production.

  • Quick-turn theme & app fixes
  • Staged previews before production
  • Same-week rollout for scoped tasks
03
Monitoring

Performance and SEO that don't quietly regress.

We watch Core Web Vitals, uptime and organic rankings every week and open a ticket the moment something drifts. You hear about the regression from us, not from a customer or a Search Console alert three weeks later.

  • Weekly Core Web Vitals monitoring
  • SEO regression checks
  • Uptime alerts and incident response
04
Experiments + ops

CRO that compounds, and the ops behind it.

A prioritised backlog of PDP, PLP and checkout tests running continuously, with clean tracking and honest reads. Underneath: bloated apps get audited and replaced, integrations get maintained before they break, and every quarter we sit down with you to re-prioritise the roadmap against the numbers.

  • CRO experiment backlog
  • PDP · PLP · checkout rollout
  • App audits & integration upkeep
  • Quarterly roadmap reviews

◆ The receipts

Numbers that compound.

<48h
Avg ticket turnaround
100%
Prioritized backlog delivered
+18%
Avg yearly conversion lift
0
Surprise invoices

◆ Everything inside

Scoped, priced, upfront.

Every retainer includes the same senior craft. Pick your hour block and we tune the mix to your store.

  • Monthly hour block (10 / 25 / 50+ hrs)
  • Priority Slack channel
  • Quick-turn theme & app fixes
  • Performance & uptime monitoring
  • CRO experiment backlog & rollout
  • SEO regression checks
  • App audits & replacements
  • Quarterly roadmap reviews
  • Direct access to senior engineers

◆ Questions, answered

Straight answers.

  • Four tiers. Starter ($1,495/month, capped at six months) is a focused entry plan for a small, clearly defined Shopify backlog. Continuous Improvement ($2,795/month) covers one primary workstream with a prioritized backlog. Growth & Engineering (from $5,000/month, 3-month minimum) is the recommended senior partnership: development, technical SEO, performance, CRO, analytics, QA, roadmap and senior oversight. Shopify Plus Engineering (from $9,000/month, 3–6 month minimum) is for brands running Functions, checkout extensibility, B2B, Markets, ERP/PIM/WMS integrations, complex releases and senior technical leadership.

Stop juggling freelancers. Get a real Shopify team.

Send us your store. We'll size the right retainer tier and send pricing within 48 hours.