Ongoing Tasks & Retainer
Your Shopify team, on retainer. Every week.
A monthly block of senior Shopify hours for continuous improvements: quick-turn fixes, performance monitoring, CRO experiments, and priority Slack access — without the overhead of hiring in-house. Priority execution via PULSE included.
Shugert offers a Shopify retainer for established DTC brands: a monthly block of senior engineering hours for quick-turn fixes, performance monitoring, CRO experiments, integration maintenance, and priority Slack access. Retainers start at $9,000 USD per month and are designed to replace the overhead of hiring an in-house Shopify team.
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01
Quick-turn fixes & tasks
Theme tweaks, app installs, copy changes, new sections, bug fixes — usually shipped within 48 hours.
02
Performance monitoring
Weekly Core Web Vitals checks. Regression alerts. We catch the slowdowns before your customers do.
03
Always-on CRO experiments
A backlog of hypotheses prioritized every month. PDP, PLP, and checkout tests running continuously.
What we ship.
Metrics we move.
- Avg ticket turnaround
- <48h
- Hours used or rolled
- 100%
- Avg yearly conversion lift
- +18%
- Surprise invoices
- 0
What clients ask first.
What if I don't use all my hours?
Unused hours roll over for one month so you never lose what you paid for.
Can I scale up or down?
Yes — adjust your hour tier with 30 days' notice. No long-term lock-in beyond a 3-month minimum.
How fast do you respond?
Same business day on Slack. Most fixes ship within 48 hours, urgent issues same day.
Stop juggling freelancers. Get a real Shopify team.
Book a 20-minute intro call. We'll size the right retainer tier for your store and goals.